TERMS AND DEFINITIONS Customer's personal data is any information in accordance with the Federal Law "On Personal Data" received by the Operator from the User when providing legal services.
A user is any visitor to the site. https://mashaflower.com
The Personal Data Processing Policy is a document on the basis of which the Personal Data Processing Operator processes User data.
Personal data processing is any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, depersonalization, blocking, deletion, destruction of personal data. data.
Operator – who processes personal data, as well as determines the purposes of personal data processing, the composition of personal data to be processed, and actions (operations) performed with personal data.
Depersonalization of personal data is an action that makes it impossible to determine without using additional information whether personal data belongs to a specific User or another personal data subject.
Consent to the processing of personal data is a document that is the basis for processing the Customer's personal data (Appendix No. 1).
Consent to the sending of electronic messages is a document that is the basis for sending advertising and (or) informational materials via SMS servers and (or) from the operator's e-mail (Appendix No. 2).
1. GENERAL PROVISIONS 1.1. This personal data Processing Policy (hereinafter referred to as the "Policy") has been developed on the basis of Federal Law No. 152–FZ "On Personal Data" dated July 27, 2006 and defines the procedure for processing personal data and measures to ensure the security of the Operator's personal data.
1.2.The Policy regulates the issues of processing personal visitors to the website https://mashaflower.com / (hereinafter referred to as the "Site"), including their representatives (hereinafter referred to as "Personal Data Subjects").
1.3. The person organizing and (or) carrying out the processing of personal data, as well as determining the purposes of such processing, the composition of personal data to be processed, actions (operations) performed with personal data, Glazacheva Natalia Alexandrovna.
The Operator processes the personal data of Personal data Subjects, i.e. performs all actions with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, depersonalization, blocking, deletion, destruction of personal data (hereinafter referred to as "Personal Data Processing").
The personal data of Personal Data Subjects processed in accordance with this Policy includes (hereinafter referred to as "Information"):
Last name, First name, Patronymic (if any).
Phone number. The name of the email address. Passport details. Residential address. In relation to minors, consent to the processing of personal data and the sending of electronic messages is provided by their legal representatives.
1.4. The Policy may be changed during its periodic review, as well as in the event of changes in the current legislation of the Russian Federation in the field of personal data.
1.5. The provision of familiarization with this Policy and Applications is implemented by visiting the Operator's website at the following email address: https://mashaflower.com/
2. PURPOSES OF PERSONAL DATA COLLECTION 2.1. The purposes of collecting personal data of Personal data Subjects are:
processing of applications for the provision of services for the manufacture and delivery of flower bouquets; conclusion, execution and termination of contracts for the provision of services for the manufacture and delivery of flower bouquets; establishment of feedback by the Operator with the Subject of personal data, including sending notifications, requests regarding the use of the Site, provision of services; identification of the Personal data Subject; confirmation of the accuracy and completeness of the personal data provided by the Personal Data Subject; providing effective customer and technical support to the Personal Data Subject in case of problems related to the use of the Website; informing the User by sending emails; providing User access to the services, information and/or materials contained on the website; sending notifications to the User about new products and services, special offers and various events. 2.2. Personal data may be used for other purposes if they are mandatory according to the legislation of the Russian Federation.
2.3. Only those personal data that meet the purposes of their processing are subject to processing. Processing of personal data incompatible with the purposes of personal data collection is not allowed.
2.4. The User can always refuse to receive informational and/or advertising messages by sending an email to the Operator (glazacheva15@gmail.com ) marked "Refusal of notifications about new products and services and special offers".
2.5. Depersonalized User data collected through Internet statistics services is used to collect information about User actions on the site, improve the quality of the site and its content.
2.6. The Operator processes depersonalized User data if this is allowed in the User's browser settings (the storage of cookies and the use of JavaScript technology are enabled).
2.7. The legal basis for the Processing of personal data, in accordance with this Policy, is Consent to the processing of personal data.
3. SCOPE AND CATEGORIES OF PERSONAL DATA PROCESSED, CATEGORIES OF PERSONAL DATA SUBJECTS 3.1 The personal data specified in paragraph 1.3 of this Policy are processed to the extent necessary to achieve the goals provided for in paragraph 2.1 of this Policy. The Operator processes personal data related to the general category.
3.2 The Operator guarantees that the content and volume of the processed personal data correspond to the stated purposes of processing, and the processed personal data themselves are not redundant in relation to the stated purposes of their processing.
3.3 The subjects of personal data are citizens who have become familiar with the Personal Data Processing Policy and have consented to the processing of personal data.
4. PROCEDURE AND CONDITIONS OF PERSONAL DATA PROCESSING 4.1. The processing of the User's personal data is carried out without time limit, in any lawful way, including in personal data information systems using automation tools or without the use of such tools.
4.2.The processing of personal data begins from the moment of receipt of personal data, namely: from the moment of filling out the application on the Website or sending the application via a phone call from the staff of the Flower Delivery Service of IP Glazacheva N.A. After filling in all the fields for submitting the application, the person wishing to receive the Service confirms the correctness and reliability of the data provided by him and expresses a desire to submit an application by activating a field such as "Next" or another similar in function. At the same time, the person puts a "V" sign in front of a column such as "I agree with the Personal Data Processing Policy", "I consent to the processing of personal data".
4.3. Any information that is transmitted to the Operator orally or in writing via the Internet information and telecommunication network or otherwise is considered confidential. When using certain services, the Personal Data Subject agrees that a certain part of his personal information becomes publicly available.
4.4. Personal data is stored in a form that allows the User to be identified, within the time limits specified in the Consent to the processing of personal data.
4.5. The Operator is obliged to take measures to ensure the protection of personal data of Personal Data Subjects from unauthorized or accidental access to them by third parties, including measures to destroy, modify, block, restrict copying and (or) distribution.
4.6. In case of inaccuracies in personal data, the User can update them independently by sending a notification to the Operator's email address (glazacheva15@gmail.com ) marked "Updating personal data".
4.7. The period of personal data processing is unlimited. The User can revoke his consent to the processing of personal data at any time by sending an e-mail notification to the Operator's e-mail address (glazacheva15@gmail.com ) marked "Withdrawal of consent to the processing of personal data and (or) images".
5. UPDATING, CORRECTION, DELETION AND DESTRUCTION OF PERSONAL DATA, RESPONDING TO REQUESTS FROM SUBJECTS FOR ACCESS TO PERSONAL DATA 5.1. The User has the right to request the Operator to provide information regarding the processing of his personal data, clarify personal data, block or destroy them if the personal data is incomplete, outdated, inaccurate, illegally obtained or is not necessary for the stated purpose of processing (hereinafter referred to as the "Request").
5.2. The request is sent to the Operator's email address (glazacheva15@gmail.com ).
5.3. The Operator is obliged to provide a response and fulfill the Request no later than 7 business days from the date of its receipt. The information must be provided to the Personal Data Subject by the Operator in an accessible form, and must contain information only about the Personal Data Subject who sent the Request.
6. FINAL PROVISIONS 6.1. The User can receive any clarifications on issues of interest related to the processing of his personal data by contacting the Operator via e-mail.
This document will reflect any changes to the Operator's personal data processing policy. The policy is valid indefinitely until it is replaced by a new version.